Build AI Business Systems with Claude - Intermediate
SBI261125
Overview
From isolated AI tasks to structured business systems that run end-to-end
Most teams today use AI for drafting emails, summarising documents, or generating quick outputs. However, very few have structured these capabilities into full business systems that can run consistently across teams.
**Build AI Business Systems with Claude - Intermediate** is a hands-on, LEVEL 2 workshop designed to bridge that gap. It equips business professionals with the ability to design, build, and deploy multi-step AI pipelines that automate entire workflows — **for Non-Technical Professionals (No coding involved)**
Most teams today use AI for drafting emails, summarising documents, or generating quick outputs. However, very few have structured these capabilities into full business systems that can run consistently across teams.
**Build AI Business Systems with Claude - Intermediate** is a hands-on, LEVEL 2 workshop designed to bridge that gap. It equips business professionals with the ability to design, build, and deploy multi-step AI pipelines that automate entire workflows — **for Non-Technical Professionals (No coding involved)**
Participants will go beyond prompting to learn systems thinking using the IPOT framework, and build pipelines that connect multiple steps such as input processing, decision logic, output generation, and trigger mechanisms. Use cases include buyer qualification, proposal generation, supplier negotiation preparation, and persuasion-ready outputs.
Every participant leaves with a working system, reusable templates, and a structured plan to implement AI workflows within their function.
**Expect scalable automation, improved consistency, and significant reduction in manual coordination work.**
Event Detail
This programme is designed for organisations that want to operationalise AI beyond experimentation into structured deployment. It focuses on building systems that are repeatable, transferable, and production-ready within a business environment.
Participants will learn:
- How to apply systems thinking to business workflows
- How to design automation pipelines using IPOT (Input-Process-Output-Trigger)
- How to chain 4 or more steps into a cohesive workflow
- How to embed review checkpoints for safe deployment
- How to generate persuasion-ready outputs for stakeholders
Two core business case studies anchor the learning:
- B2B Buyer Qualification + Proposal Pipeline
- Supplier Negotiation Brief Pipeline
The programme concludes with a capstone where each participant builds their own system and produces a 2-week implementation plan for immediate rollout.
Programme/Agenda
HOW THE DAY RUNS
| Time | Session | Participant Output |
| 09:00 - 09:30 | Mindset Shift - Systems Thinking vs Task Thinking | Automation Mindset Worksheet |
| 09:30 - 10:15 | Workflow Blueprint Method | Personal Workflow Blueprint (1 process mapped) |
| 10:30 - 12:00 | Case Study 1 - Lead Qualification Pipeline Scenario: 15-20 B2B buyer inquiries per week - currently all manual. Build 4-step pipeline | Working Lead Qualification Pipeline + Scoring Rubric + Reply Templates |
Lunch Break (Provided) | 12:00 - 13:00 | ||
| 13:30 - 14:30 | Case Study 2 - Invoice Processing Agent (Operations Focus) Scenario: 30-40 supplier invoices/week - manual extraction taking 4-6 hrs. Build pipeline. | Invoice Processing Pipeline (Alternative/Additional if time permits: Customer Support Triage Agent) |
| 14:30 - 15:15 | Human-in-the-Loop Design & Team Deployment | Deployment Checklist + Human Review Protocol |
| 15:30 - 16:15 | Claude Design - Business Collateral in Minutes [POWER MODULE - NEW] | Branded Supplier One-Pager + Quote Template |
| 16:30 - 17:00 | Capstone - Map Your Own System | Personal Automation Blueprint + 2-Week Plan |
WHAT TO BRING
Laptop (Windows or Mac) | Claude installed & PAID | One (or more) real work system you want to automate - for your capstone |
WHY SHOULD I ATTEND
**WHAT PARTICIPANTS WALK AWAY WITH**
**Structured Automation Systems (Not Just Prompts)**
Move from ad-hoc use to repeatable, scalable workflows
**IPOT Design Framework**
A practical blueprint model to design any business system before building
**Two Full Business Pipelines**
Real-world systems for buyer qualification and supplier negotiation
**Persuasion-Ready Business Outputs**
Generate professional proposals, briefs, and approval decks instantly
**Human-in-the-Loop Deployment Model**
Ensure safe and controlled adoption across teams
**Implementation Toolkit**
Includes personal workflow blueprint and 2-week rollout plan
WHO SHOULD ATTEND
Professionals who are already using AI tools and want to scale usage at a workflow or team level, including:
- Operations leaders and process owners
- Sales, BD, and account management teams
- Procurement and sourcing professionals
- Managers responsible for reporting and proposals
- Anyone driving efficiency and decision-making workflows
**Pre-requisite: SBF Level 1 or equivalent experience in AI tools**
No coding background required.
Contact Detail
For enquiries and registration details, please email programme manager:
danial.amiirul@sbf.org.sg
danial.amiirul@sbf.org.sg
Tuesday, 4 August 2026 - Tuesday, 4 August 2026 
9:00 AM - 5:00 PM
160 Robinson Road, #06-01SBF Center