Many businesses still rely on employees to manually read emails, prepare documents, check spreadsheets, coordinate handoffs and follow up on routine tasks. In this practical workshop, participants follow one realistic customer order through the entire business journey, from customer enquiry and quotation to invoicing, inventory checking, workforce assignment, delivery and follow-up.

JobKred will demonstrate how AI can automate and support work across Sales, Finance, Operations and HR, then participants will try pre-built workflows themselves and make simple edits to inputs, rules and instructions. The session will also show what is needed to turn a process into a customized, controlled workflow for real business use. Participants will experience how AI can automate an end-to-end business journey from customer enquiry to delivery, while also learning how job roles, skills and ways of working need to evolve for AI adoption to succeed.