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Overview

Stop doing manually what AI can handle in seconds - built specifically for wholesale trade SMEs.

If your team repeats the same emails, reports, and documents week after week, this programme is designed for you. AI‑Powered Operations & Automation with Claude Cowork is a practical, hands‑on workshop created specifically for wholesale trade operations for every business function.

Participants will learn how to use Claude Cowork to automate common tasks such as business communications, inventory commentary, proposals, and SOP documentation — with no coding required. The focus is on immediate, real‑world application. Every participant leaves with functional automation workflows, reusable templates, and a clear action plan to apply AI directly in their day‑to‑day role.

Businesses can expect faster execution, higher productivity, and measurable time savings from day one.

Event Detail

This programme equips operating teams and wholesale trade professionals with practical AI automation skills that can be applied immediately at work. It is designed for organisations seeking measurable productivity gains without increasing headcount or introducing complex technology.

Participants will learn how to use Claude Cowork to automate common wholesale tasks such as drafting client and supplier communications, generating management commentary from spreadsheets, creating proposals, and documenting SOPs. The emphasis is on simple, repeatable workflows that integrate seamlessly into daily operations.

Each participant will complete a hands‑on capstone where they build one automation workflow tailored to their role, estimate time savings, and create a short implementation plan to apply AI more broadly within their team.

Programme/Agenda

HOW THE DAY RUNS

TimeSessionWhat Happens & Who Benefits
09:00 - 10:15Setup & FoundationsConfigure Claude Cowork for your wholesale business. Build a context file encoding product categories, B2B tone, and supplier rules. All roles
10:30 - 12:30Operations Communication LabDraft B2B client emails, supplier negotiations, HR policy announcements, and logistics updates with 3-tone variants. HR Sales Supply Chain

Lunch Break | 12:30 - 13:30

13:30 - 14:30Trade Intelligence & ResearchTurn raw sourcing notes, tariff updates, and market research into structured decision briefs in minutes. Procurement Sales Finance
14:30 - 15:30Trade Data AssistantPaste your inventory Excel or AR aging table and generate management narratives and formula suggestions instantly. Supply Chain Finance
15:45 - 16:30Document & SOP AutomationAuto-generate B2B proposals, RFQ comparison tables, and HR onboarding SOPs from rough bullet-point notes. Sales HR Procurement
16:30 - 17:00Capstone & Action PlanBuild one end-to-end workflow for your own role. Calculate your ROI. Draft your 7-day team rollout plan. All roles

WHAT TO BRING

Laptop (Windows or Mac)

Claude Cowork installed

(free trial is fine)

One real work task you want to automate

WHY SHOULD I ATTEND

WHAT PARTICIPANTS WALK AWAY WITH

Business Communication Kit

B2B client emails, supplier negotiations, HR announcements - 3-tone variants, fully reusable.

Trade Intelligence Brief Template

Turn raw sourcing notes or tariff updates into a structured decision brief in minutes.

Trade Data Narrative Generator

Paste your inventory or AR aging table and get a written management commentary instantly.

Proposal & SOP Automation Kit

Convert rough notes into polished B2B proposals, RFQs, and warehouse SOPs your team can reuse.

Personal Wholesale Prompt Library

Copy-paste prompts built for your specific role in wholesale trade operations.

Certificate of Completion

"Claude Cowork Business Automation Specialist" - issued upon successful Capstone completion.

REAL RESULTS: WHOLESALE TRADE

CASE STUDY 1 | Supply Chain & Logistics

Inventory Variance Report: 3 Hours to 15 Minutes

A seafood wholesale distributor's operations manager used Module 6 to auto-generate the full weekly inventory variance commentary from raw Excel data. What used to consume a Monday morning now takes a coffee break.

3 hrs

Before

15 min

After

SGD 7,200+

Staff time saved / yr

CASE STUDY 2 | Sales & Business Development

B2B Proposal Writing: 45 Minutes to 8 Minutes

An electronics parts distributor's sales team of 4 built a standardised Proposal Generator using Module 7. Call notes in, polished client-ready proposal out - consistent quality across every rep, every time.

45 min

Before

8 min

After

600 hrs

Saved / yr (team of 4)

WHO SHOULD ATTEND

Wholesale trade professionals, including individual contributors and operations staff, responsible for communications, reporting, documentation, and day‑to‑day execution across core business functions.
Non wholesale trade professionals are welcome to join - the course content remains useful for your own day‑to‑day execution.


SBF member: $436, Non member: $654

For wholesale trade company, JSIT will fund 50% of the fee for the 1st participant.
After funding the fee will be:
SBF member: $218, Non member: $327

Contact Detail

For enquiries and registration details, please email programme manager: zhirong.koh@sbf.org.sg

Friday, 24 April 2026 - Friday, 24 April 2026

9:00 AM - 5:00 PM

(To be confirmed)

Fees

MemberSGD‎436.00
Non-MemberSGD‎654.00

SGD‎654.00 (Non-Member)
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